Terms & Conditions

These Terms and Conditions govern your use of the Vagabond SOMM website (the “Site”) and your relationship with Vagabond Wines (company registration number 6855798, VAT Number: 994 1429 87) whose registered office address is at 9 St Georges Terrace, Basement Flat, London, NW1 8XH (the “Company”, “Vagabond”, “we” or “us”).

Please read them carefully as they affect your rights and liabilities under the law. If you do not agree to these Terms and Conditions, please do not register for or use the Site.

If you have any questions on the Terms and Conditions, please contact us at somm@vagabondwines.co.uk.

SUBSCRIPTIONS

Frequency

Wine club subscriptions are bi-weekly or monthly, depending on what is selected by you at checkout.

Cancellation

What if you you change your mind? Not to worry. All you have to do is login into your account via our Vagabond App and you’ll be given the chance to:

a) Edit/Swap wines in your upcoming box

b) Upgrade or downgrade your subscription option

c) Change delivery/billing details

d) Pause your subscription temporarily

e) Cancel your subscription

Contents

1) One-Off Boxes - These contain mix of 6 wines, 100ml each. The mix can include any style of Still, Sparkling and Sweet & Fortified wine. 

2) Bespoke & Subscription Boxes - Here, you will be asked to take a quick wine quiz, using which, we will curate a box of 6 wines for you. If you wish to change any of the wines in your recommended box, you can do so before we lock your box. The list of wines is subjected to availability. If for any reason the stock is not accurate and the wine gets out of stock we will be sure to notify you to suggest a replacement.

Shipping & Deliveries

There are no additional shipping costs for the Subscription box.

Charges apply for one-time purchases as specified at checkout.

Boxes are shipped on Wednesdays every week and we aim to delivery them before the weekend. During exceptionally busy periods we might not be able to guarantee the same service – in which case you’ll be informed of any delivery time changes as soon as possible.

Please note we are reliant on the services of third-party couriers. 

For any exceptional delivery requirements please get in touch directly through somm@vagabondwines.co.uk, just make sure to mention your full name and account number. 

If there is not likely to be someone to receive and sign for the goods at the delivery address, please provide details of a safe place (or alternative address close by) where the goods may be left. If goods are left at your request and subsequently go missing we regret that neither we nor our couriers can accept responsibility.

Placing an Order

Orders may be filled and placed by clicking the ‘confirm order’ button. In doing this you are making an offer to buy from us within our terms. We will respond with an email confirmation of the order once your payment has been received. This confirmation email will be sent by an automated server and may end up in your junk folder. If it does please make sure our domain is white-listed so that you receive any other communications about your order as quickly as possible.

Payments

All prices include VAT and are quoted in £ sterling. Payment will be accepted by debit card (Switch, Delta, Maestro, Electron), credit card (Visa, MasterCard), or charge card (American Express) and hosted by PayPal. All credit and charge card transactions are subject to validation checks and authorisation by the card issuer. In addition, as extra fraud protection, the Company may (but is not obliged to) make extra checks on the names and addresses given in the order process against commercially available records such as Electoral Roll data. We may need to contact you again to verify details before we deliver, and will not be held responsible for any delay so caused.

Contract

At the point at which your payment is received by us a legally binding contract will exist between you and the Company, but we reserve the right to refuse or amend any order up to the point of dispatch (for wines for delivery), and you have the right of cancellation as set out below.

If we have to amend your order we will always contact you before proceeding with the sale.

In registering on the site or placing any order for alcohol you confirm that you are over 18. No contract shall exist between us and anyone under 18 who attempts to order or to take delivery of alcohol. If our drivers are in any doubt about this they are instructed not to leave the goods and the sale will be cancelled.

Availability

Vagabond Wines does its utmost to ensure that all wines offered on the website are currently available, but availability is limited, particularly in the case of the rare wines of the small-scale producers that we offer, and all products are offered subject to availability.

Pricing & Discounts

Prices are given per box (5 x 100ml for wine) or as otherwise listed.

Unless otherwise stated in respect of particular offers, prices include duty and VAT and are quoted in £ sterling. Whilst we make every effort to ensure availability of wines offered and correct pricing, mistakes can occur. If a product is accidentally offered at an incorrect price, we reserve the right to refuse to supply at the incorrect price and will contact you to see if you wish to proceed with the sale at the correct price.

If we make a time-limited offer, any date given will be a guide only and we will not be obliged to fulfil orders up to that date. We reserve the right to change any price or offer without notice.

 

Acceptance

Any claims for short delivery or breakage or any other defect or deficiency must be notified to us or any third-party courier immediately. You will be deemed to have accepted the goods as delivered and in fulfilment of your order unless we hear from you within three days of collection or delivery, and you will not be entitled to reject them thereafter except as set out below.

Cancellations & Complaints

Orders delivered may be cancelled by you within seven days of receipt (by you or your designated delivery point), without you giving a reason. In this case the goods (in good condition and unopened) must either be returned to us or made available for collection.  If we collect a collection fee will be payable.  If we are unable to accept return because the goods are not in good condition or have been opened, a re-delivery fee will also be payable. 

Upon receipt and acceptance by us we will refund all payments (less any collection or delivery charges) within 30 days.

Quality Charter

Vagabond Wines does its utmost to make sure that wines are delivered to you in the best possible condition. There is always an element of risk in the purchase of the older fine wines as their condition is inevitably variable.  We undertake the proper safekeeping and storage of wines in our possession and will act in good faith when purchasing wine, but we will not be responsible for the state and condition of wines once in your possession or whether the wine corresponds to the qualities which might be expected from its description.

In general we’ll take back and refund any wine that is genuinely faulty.  But wines that have been simply kept too long or mistreated will not be refunded. At our complete discretion, we will consider replacing the remainder of any other case sold which is not drinkable. 

If you wish to return any wine, please call 0207 381 1717 or email somm@vagabondwines.co.uk to arrange collection. Opened bottles must be retained and made available for collection. Refunds will be made to the credit card used for the original purchase. This does not affect your statutory rights.

Special Terms

We will notify you as to any special terms before you confirm any order. Placing an order following such notification will constitute acceptance of any special terms we have notified to you.

Force Majeure

We shall not be liable for any failure to meet our obligations occasioned by circumstances beyond our reasonable control.

Severance

Any of these Terms and Conditions which is or may be void or unenforceable shall to the extent of such invalidity or un-enforceability be deemed severable and shall not affect any other Term or Condition.

GIVEAWAY MAY 2022
To participate in the giveaway, you must meet the following conditions:

  • You must be a resident of mainland england
  • You must provide accurate firstname, lastname and email address during signup
The giveaway begins on 20/05/2022 at midnight (UK time) and will end on 02/06/2022 at 23:59 (UK time). The winner will be named and announced on 3rd June 2022 through Instagram stories in the profile of @vagabond.somm and will also be contacted via email. If after 72 hours of the appointment the winner does not claim the prize, it will be raffled again.
  1. Contest valid only for UK mainland participants.
  2. There is one (1) award(s) and one (1) winner(s)
  3. The winner will receive 1 months of free Vagabond SOMM subscription for the value of £25.
  4. This giveaway is subject to stock availability and in case of an availability issue, an e-voucher for the value of the items will be issued to be applied to the entirety of the website.
  5. The winner will be contacted in order to provide further information regarding address and full name to deliver the prize and therefore consents to the use of this private information for the sole purpose of delivering the goods.
  6. In the event that the winner does not accredit the conditions mentioned above, their participation will be canceled and in the event that the prize has been won, it will be raffled again.
  7. The giveaway will be held by randomly selecting 1 valid participant as per contained in the above points. 
  8. This giveaway is not sponsored, administered, or associated with Instagram, Facebook or any other social platforms.
By participating in this giveaway, Vagabond Wines Ltd have the right to publish your Instagram handle and mention you on their Instagram profile @vagabond.somm. We may also contact the winners through Instagram, to obtain their personal data and deliver the prize.

* subject to having completed the rest of the aforementioned requirements
This draw is covered under the legislation detailed below of “Rest of Draws”.